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Ocelot Launches Scalable Communications Framework
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AI Communications & Student Engagement Platform

More students in
More graduates out

Using AI Communications including two-way texting, AI chatbots, and live chat, every student gets the answers they need and deserve so no student is left behind.

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Reach every student.
Answer every question.

Ocelot’s comprehensive, AI-powered SaaS platform enables colleges and universities to both proactively and reactively reach students and guide them through all aspects of the student journey to increase access, enrollment, retention and wellness.

Two-Way Texting

Proactive, mobile-first communication

Empower institutions to reach and engage prospective and current students, and alumni, using the devices they can’t live without.

Meet students where they are. Engage student on their preferred channel, their mobile phone.

A playbook for every situation. Deploy pre-built recipes for every stage of the student lifecycle.

Integrated support experience. Utilize the AI chatbot to answer 97% of subsequent questions, escalate to a live agent when needed.

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More than 9 in 10 institutions recommend Ocelot based off reviews on
The Numbers

Making a better life more accessible

20

Years

~500

Higher Ed Clients

47

States

12M

Questions Answered Last 12 Months
Why Use AI Communications

Actionable. Instant.

With crunched budgets and overextended staff, students are at risk of not getting the advising and support they need. AI-driven technology empowers staff to engage every student so schools can set themselves apart from the competition and improve student outcomes.

Success Stories

Empowering institutions to drive student success

Learn why colleges and universities throughout the country prefer Ocelot – making us the #1 AI Communications & Student Engagement Platform across higher education.

Secured $1.6m in tuition revenue

with recent enrollment focused text campaign

#1 customer service channel

Chatbot quickly became the goto resource with a 598% increase in usage when the pandemic hit

Products used
  • Video Library
  • Chatbot
  • Text Campaigns
  • PeopleSoft Integration
Customer Stories

St. Petersburg College

“This product is a revenue generator - it drives enrollment and retention”

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High tech that doesn’t replace high touch.

Conversational AI that unleashes your team to bring students in the door and ensures success throughout the educational journey.

TEXT CAMPAIGNS

Boost enrollment

Texts have a 98% open rate. Not a typo.

  • Start more conversations with students. Scalable technology to reach more students with targeted messaging and increase yield across the admissions funnel.
  • Increase attention. And enrollment. An engaged student is an informed student. Campaigns maintain an ongoing conversation with candidates to help improve conversion further down the admissions funnel.
  • Don’t just inform students. Motivate them. Replace burdensome follow-ups with strategic initiatives that create a competitive advantage.
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CHATBOT

Increase retention

40% of student inquiries happen after hours.

  • Always accessible. 24/7 on any device. The chatbot supports 20+ departments across campus using technology that students actually engage with.
  • Anonymous + Personalized. Student questions come in all forms. Easy, embarrassing, general, student-specific. Integrate with other platforms to enhance personalization and escalate via Live Chat when needed. Ocelot is there for every question from every student.
  • Multilingual. In whatever language, the chatbot speaks student.
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INTEGRATIONS

Unify the student experience

Make Ocelot an integral part of your ecosystem. Sync with SIS (like PeopleSoft and Banner) and CRM (like Slate and SalesForce) systems, Zoom, and more.

  • Personalize student support. Users get student-specific answers for financial aid awards, password resets
  • Maximize staff impact. Administrators identify and reach the students that need support to tackle complex issues.
  • Increase ROI of ALL platforms. Bring back-end data to the forefront to make students more successful 24/7 on any device.
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SUCCESS STORIES

The power of the Ocelot community

Hear how your peers are realizing the benefits of the Ocelot’s AI Student Engagement and Communications Platform.

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Students are getting what they need – they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator – it drives enrollment and retention.”

Mike Bennett

AVP | St. Petersburg College

One of the best tools we have utilized to answer student questions efficiently and effectively. I love our chatbot.”

Kris Coles

Director of Admissions | Utah Valley University

A much-needed platform for students who urgently need answers.”

Jennifer Achan

Director of Financial Aid | Bakersfield College

In this enrollment environment you can’t afford not to do this.”

Brian Jones

Director of Admissions | Minnesota State University, Mankato

When I see a product that is designed specifically for end-users to easily stand up, the value of a partnership with that organization becomes obvious.”

Rob Stirton

CIO | County College of Morris

The AI gives us the ability to answer the same questions for the millionth time, in a very consistent and scalable way. This provides students the foundational knowledge they need to ask those next level questions.”

Dr. Malinda Daniel

Executive Director of Learning Innovations | South Piedmont Community College

A game changer for providing access to our students and community.”

Elizabeth Hilton

Director | Riverside City College

Our chatbot assists our institution with removing barriers and meeting students’ needs.”

Kristin Milligan

Director of Financial Aid | College of the Desert

Your product is a lifesaver. I am truly grateful for the partnership.”

Kamia “Mia” Mwango

Director of Financial Aid | Santa Fe College

As a large university having this additional tool available 24/7 is great for students, families and staff!”

Erica Corini

Senior Assistant Director of Communications and Outreach | Office of Scholarships & Student Aid, UNC Chapel Hill

Students are getting what they need – they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator – it drives enrollment and retention.”

Mike Bennett

AVP | St. Petersburg College

One of the best tools we have utilized to answer student questions efficiently and effectively. I love our chatbot.”

Kris Coles

Director of Admissions | Utah Valley University

A much-needed platform for students who urgently need answers.”

Jennifer Achan

Director of Financial Aid | Bakersfield College

In this enrollment environment you can’t afford not to do this.”

Brian Jones

Director of Admissions | Minnesota State University, Mankato

When I see a product that is designed specifically for end-users to easily stand up, the value of a partnership with that organization becomes obvious.”

Rob Stirton

CIO | County College of Morris

The AI gives us the ability to answer the same questions for the millionth time, in a very consistent and scalable way. This provides students the foundational knowledge they need to ask those next level questions.”

Dr. Malinda Daniel

Executive Director of Learning Innovations | South Piedmont Community College

A game changer for providing access to our students and community.”

Elizabeth Hilton

Director | Riverside City College

Our chatbot assists our institution with removing barriers and meeting students’ needs.”

Kristin Milligan

Director of Financial Aid | College of the Desert

Your product is a lifesaver. I am truly grateful for the partnership.”

Kamia “Mia” Mwango

Director of Financial Aid | Santa Fe College

As a large university having this additional tool available 24/7 is great for students, families and staff!”

Erica Corini

Senior Assistant Director of Communications and Outreach | Office of Scholarships & Student Aid, UNC Chapel Hill

Students are getting what they need – they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator – it drives enrollment and retention.”

Mike Bennett

AVP | St. Petersburg College

One of the best tools we have utilized to answer student questions efficiently and effectively. I love our chatbot.”

Kris Coles

Director of Admissions | Utah Valley University

A much-needed platform for students who urgently need answers.”

Jennifer Achan

Director of Financial Aid | Bakersfield College

In this enrollment environment you can’t afford not to do this.”

Brian Jones

Director of Admissions | Minnesota State University, Mankato

When I see a product that is designed specifically for end-users to easily stand up, the value of a partnership with that organization becomes obvious.”

Rob Stirton

CIO | County College of Morris

The AI gives us the ability to answer the same questions for the millionth time, in a very consistent and scalable way. This provides students the foundational knowledge they need to ask those next level questions.”

Dr. Malinda Daniel

Executive Director of Learning Innovations | South Piedmont Community College

A game changer for providing access to our students and community.”

Elizabeth Hilton

Director | Riverside City College

Our chatbot assists our institution with removing barriers and meeting students’ needs.”

Kristin Milligan

Director of Financial Aid | College of the Desert

Your product is a lifesaver. I am truly grateful for the partnership.”

Kamia “Mia” Mwango

Director of Financial Aid | Santa Fe College

As a large university having this additional tool available 24/7 is great for students, families and staff!”

Erica Corini

Senior Assistant Director of Communications and Outreach | Office of Scholarships & Student Aid, UNC Chapel Hill

Best practices make perfect.

Actionable insights and best practices for advocates and leaders of student success.

The largest community across higher education with over 8 million AI interactions in 2021.

Explore why ~500 schools trust Ocelot to increase enrollment, retention, and student success.

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