March 13 – 16, 2022
Ocelot @ Alliance 2022
Alliance 2022 is rapidly approaching. We’re extremely excited to be back in person this year in Seattle at the Washington State Convention Center. We’re looking forward to being an engaging part of this year’s program in multiple ways. Read on to learn more.
Ways to engage with Ocelot
Session Spotlight: 3/15 at 3:30pm PT, Room 212
Using AI Communications for a Unified, Consistent Student Experience
Join this session to learn how the University of North Carolina at Chapel Hill has deployed an AI Communications Platform for a student-centric engagement experience. Regardless of the time of day, students can get clear, consistent support 24/7 on any device (and in multiple languages).
With Kelly Miller, Associate University Registrar from the University of North Carolina at Chapel Hill alongside Kelley Bradder, Ocelot VP of Data Integrations & Security and former CIO at Simpson College, this session unpacks why AI Communications are a critical ingredient as students traverse their higher education journey, and how schools can elevate PeopleSoft data and access through impactful integrations with the Ocelot platform.
“Ultimately we saw the chatbot was going to be critical to student success. It removes a barrier along their path. And therein lies its value and return on investment.”
Rob Stirton, CIO
County College of Morris
AI Communications Benchmark Study
AI communications are becoming a “go to” across college campuses – both physical and virtual. This trend is driven both by students’ changing communication preferences and the need to expand service capacity with personalized, virtual advising after hours.
This inaugural study analyzed 9.7 million AI interactions since the beginning of 2020 and provides insight into the trends, topics, and student behaviors that are impacting departments across the country.
Insights from this study will enable institutions to develop the appropriate engagement and support strategies to increase student success.
What higher education leaders need to know about AI communications
Ocelot gives students a single, unified experience for personalized 24/7 communications and unburdens departmental staff from the repetitive work that gets in the way of impacting enrollment, retention and student success. Read our 2-pager to learn everything you need to know in order to incorporate AI communications into your engagement strategy.