Category: Articles

The overarching challenge of the moment is how to create a connected, personalized, yet still deeply human experience for our students — it can be helpful to reframe each challenge as an opportunity.

Improving the student experience requires a strategic approach that helps institutions to meet individual student needs by augmenting and scaling human efforts.

Higher education is yet to realize the full potential of artificial intelligence. Innovators see AI as an opportunity to improve administrative efficiency and impact student experience…

As enrollment and student outcomes remain under the microscope in the media, politics, and within our institutions, college and university leaders face immense pressure to scrutinize their own data to identify and address barriers to student success.

As we plan to leverage human-centered AI in many areas of higher education, thinking about how we can apply it to meet our students’ expectations of hyper-personalization is a no-brainer.

While schools are not able to necessarily change some of the macro challenges they face around enrollment, they can address the student experience. But what exactly defines it, and how does improving it lead to better results?

Since the buzzy new generative AI tool called “ChatGPT” hit the mainstream in early 2023, higher education leaders have been faced with a major decision: when to begin using generative AI and how to avoid taking on added risk.  It’s a worthy question.  The risks of using generative AI (without human involvement) are significant. Popular

In 2024, having the right student communications channels is only half the battle. The key ingredient to success this year is…

Research shows that 84% of students agree that students who aren’t engaged in broader student life activities are more likely to drop out or take longer to graduate, showing how absolutely vital engagement is for student success. Learn why student engagement is so important in higher education and how to improve it in this article.