Category: Customer Stories

Florida Southwestern State College

4 YEAR PUBLIC Florida Southwestern State College (FSW) Impact Snapshot: 90% of student inquiries resolved using chatbot alone 230+ hours of staff time saved Call volume reduced by 1/3 Average call hold time reduced by 2 minutes Students 2x more likely to register for classes with personalized text message reminders Location Fort Myers, Florida Institution

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Colorado State University Global

4 YEAR PUBLIC Colorado State University Global Impact Snapshot: 45,000 questions answered in one year 2,200+ staff hours saved 50% engagement rate Location Aurora, Colorado Institution Type 4 Year Public Number of Students 19,000 Customer Spotlight Jerid CountermanDirector of Student Experience Jerid Counterman, Colorado State University (CSU) Global’s Director of Student Experience, faces unique challenges

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Nevada State College

4 YEAR PUBLIC Nevada State College “It’s a better way to connect to our students. We don’t lose them in the pipeline.”https://vimeo.com/349920482 Subscribe to Chatbot Chatter Ocelot’s monthly newsletter. Best practices make perfect. Sign Up Other Customer Stories Dreams come with lots of questions With the power of AI, ensure every student gets the answers

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Monroe Community College

COMMUNITY COLLEGE Monroe Community College “I have never gotten more positive feedback than what we’re doing with this artificial intelligence.”https://vimeo.com/388001703 Subscribe to Chatbot Chatter Ocelot’s monthly newsletter. Best practices make perfect. Sign Up Other Customer Stories Dreams come with lots of questions With the power of AI, ensure every student gets the answers they need

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Northern Virginia Community College

COMMUNITY COLLEGE Northern Virginia Community College “We need to maximize the use of technology at every single turn.”https://vimeo.com/388001974 Subscribe to Chatbot Chatter Ocelot’s monthly newsletter. Best practices make perfect. Sign Up Other Customer Stories Dreams come with lots of questions With the power of AI, ensure every student gets the answers they need and deserve

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Riverside City College

COMMUNITY COLLEGE Riverside Community College “We need to make ourselves more ready for our students.”https://vimeo.com/388001384 Subscribe to Chatbot Chatter Ocelot’s monthly newsletter. Best practices make perfect. Sign Up Other Customer Stories Dreams come with lots of questions With the power of AI, ensure every student gets the answers they need and deserve so no student

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University of North Carolina at Greensboro

4 YEAR PUBLIC University of North Carolina at Greensboro “We’ve come up with a solution to cut down on wait times and better serve our student population.”https://vimeo.com/491656601 Subscribe to Chatbot Chatter Ocelot’s monthly newsletter. Best practices make perfect. Sign Up Other Customer Stories Dreams come with lots of questions With the power of AI, ensure

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College of the Desert

COMMUNITY COLLEGE College of the Desert “We saw an opportunity to really start removing barriers for our students.”https://vimeo.com/491663490 Subscribe to Chatbot Chatter Ocelot’s monthly newsletter. Best practices make perfect. Sign Up Other Customer Stories Dreams come with lots of questions With the power of AI, ensure every student gets the answers they need and deserve

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Florida State College at Jacksonville

4 YEAR PUBLIC Florida State College at Jacksonville “I would 100% recommend the chatbot – it has been absolutely amazing.”https://vimeo.com/491666880 Subscribe to Chatbot Chatter Ocelot’s monthly newsletter. Best practices make perfect. Sign Up Other Customer Stories Dreams come with lots of questions With the power of AI, ensure every student gets the answers they need

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