July 15, 2020
New Screen Share Integrations Provide Ocelot Clients with Even Greater Versatility to Provide Students with Remote Support
BOULDER, CO – Ocelot, higher education’s leading provider of Artificially Intelligent Conversational Chatbots, announced today new integrations with virtual screen share tools, including Zoom.
These new integrations make it very easy for colleges that use Ocelot products to incorporate screen share technology when needed.
“When college advisors provide Live Chat support through the Ocelot platform, there is often a need to hop on a screen share to fully support a student,” said Ben Beck, Ocelot’s SVP of Product. “By integrating our chatbot and Live Chat tools with screen share technologies such as Zoom, we’ve given schools great flexibility to effectively support a student with the click of a button.”
Amid the shift to online and remote education and support this spring, and the recognition of its long-term importance to student recruitment, retention, and success, many institutions have turned to Ocelot for its easy-to-use AI Enrollment and Advising Platform.
The platform includes an AI Chatbot, Live Chat functionality, Screen Share integrations, a vast library of online video content, virtual counseling sessions, personalized advising and communications, and texting solutions that can be integrated with a host of SIS systems and CRM tools.
Notable schools on the Ocelot platform include: Northern Virginia Community College, University of Texas at Arlington, The George Washington University, Northeastern University, California Institute of Technology, University of North Carolina at Chapel Hill, Austin Community College, Iowa State University, and University of California Riverside.
Ocelot’s unrivaled and continually growing knowledgebase of text and video content spanning over 20 student service departments, including enrollment and financial aid, supplements the content colleges can add to their Ocelot services.
Founded in 2003, Ocelot is higher education’s #1 SaaS provider of multilingual artificially intelligent chatbots, serving over 6.5 million students at over 400 institutions. The Ocelot platform features an unrivaled knowledgebase of content – including over 30,000 knowledgebase Q&A, and over 2,000 “how to” videos – that guides students through all aspects of the student lifecycle including admissions, financial aid, and student advising. The Ocelot platform enables student service departments campus-wide to provide personalized virtual advising and support, and meet enrollment, retention, and engagement goals as well as access and equity initiatives. Visit ocelotbot.com to learn more.