March 23, 2020
Free Resource is Easy for Schools to Launch and Customize, Communicates Important COVID-19 Information to Students, Parents, and Staff
BOULDER, CO – Ocelot, the nation’s largest Software-as-a-Service (SaaS) provider of multilingual AI chatbots and videos to higher education, announced today that it has created a free customizable COVID-19 response chatbot for colleges.
Over the past few weeks, numerous colleges and universities across the United States have taken drastic steps to counter COVID-19, including closing campuses, moving coursework online, and canceling activities and events.
“Schools are facing great challenges and disruptions from COVID-19,” said Ocelot Founder and CEO Damon Vangelis. “Our tool is very easy for schools to deploy to communicate about COVID-19. We are providing this resource for no charge. Schools can deploy it remotely and use it as long as they need it.”
Chatbots have proven to be a valuable resource during recent emergencies, aiding schools such as Butte College (Oroville, CA) when wildfires spread in 2018. Amid the COVID-19 pandemic, many schools are seeing the benefits of chatbots.
Kristin Milligan, Financial Aid Director at College of the Desert (Palm Desert, CA), said, “I cannot begin to express how thankful I am that we added the chatbot when we did. Our campus has closed due to COVID-19, but our communication with students was not interrupted thanks to the chatbot.”
At Santa Fe College (Gainesville, FL), Kamia “Mia” Mwango, Director, Office of Financial Aid, said: “Our Virtual Financial Aid Office, which includes the chatbot and FATV videos, has been a lifesaver. I am truly grateful for the partnership.”
Schools can get their free Ocelot COVID-19 Bot by visiting covid19.ocelotbot.com. Additional resources, including an on-demand webinar explaining how AI Chatbots help during emergencies, are also available on Ocelot’s COVID-19 Status page.
Founded in 2003, Ocelot (formerly known as FATV) is the nation’s largest SaaS provider of Multilingual Artificially Intelligent Chatbots to higher education. The customizable Ocelot platform includes an unrivaled knowledgebase of content, including over 16,000 knowledgebase Q&A, and over 2,000 explainer videos. Ocelot answers over 97.5% of chatbot interactions without the need for human intervention with over 40% of conversations conducted after standard business hours. Schools deploy Ocelot to improve enrollment yield and retention, support student services, and further financial literacy/debt education. Visit ocelotbot.com to learn more.