Ocelot logo
AI Student Engagement & Communication Platform

Dreams come with lots of questions

With the power of AI, ensure every student gets the answers they need and deserve so no student is left behind.

The Numbers

Making a better life more accessible

18

Years

470+

Higher Ed clients

47

States

8M+

Interactions this year
Platform

Scaling the personal touch

With crunched budgets and overextended staff students are at risk of not getting the advising and support they need. AI-driven technology empowers staff to engage every student so schools can set themselves apart from the competition and improve student outcomes.

Success Stories

Empowering institutions to drive student success

Learn why colleges and universities throughout the country prefer Ocelot – making us the #1 Student Engagement and Communications Platform across higher education.

Secured $1.6m in tuition revenue

with recent enrollment focused text campaign

#1 customer service channel

Chatbot quickly became the goto resource with a 598% increase in usage when the pandemic hit

Products used
  • Video Library
  • Chatbot
  • Text Campaigns
  • PeopleSoft Integration
Case Study

St. Petersburg College

“This product is a revenue generator - it drives enrollment and retention”

Platform

Providing virtual service and support. 24/7/365.

Ocelot’s comprehensive, AI-powered SaaS platform enables colleges and universities to both proactively and reactively reach students and guide them through all aspects of the educational lifecycle to drive access, enrollment, retention and wellness.

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Chatbot

Questions can’t wait

Combines AI and live chat experiences for virtual service and support, so students get the help they need anytime on any device.

Engage every student. 24/7 availability on any device with multilingual 50+ BLEU Scores.

Personalized support. Student-specific answers with flexible integrations, video explainers and Live Chat.

Maximize staff impact. Identify and support the most critical cases with 1:1 virtual chat or video support.

Reach every student.

Answer every question.

Conversational AI that unleashes your team to bring students in the door and ensures success throughout the educational journey.

TEXT CAMPAIGNS

Boost enrollment

Texts have a 98% open rate. Not a typo.

  • Start more conversations with students. Scalable technology to reach more students with targeted messaging and increase yield across the admissions funnel.
  • Increase attention. And enrollment. An engaged student is an informed student. Campaigns maintain an ongoing conversation with candidates to help improve conversion further down the admissions funnel.
  • Don’t just inform students. Motivate them. Replace burdensome follow-ups with strategic initiatives that create a competitive advantage.
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CHATBOT

Increase retention

Answer student questions 24/7 across 20+ departments; personalized through SIS integration and Live Chat escalation.

  • Start more conversations with more students. Scalable technology to reach more students with targeted messaging.
  • Increase attention. And enrollment. An engaged student is an informed student.
  • Don’t just inform students. Motivate them. Replace burdensome follow-ups with strategic initiatives that create a competitive advantage.
Learn more
INTEGRATIONS

Unify the student experience

Make Ocelot an integral part of your ecosystem. Sync with SIS (like PeopleSoft and Banner) and CRM (like Slate and SalesForce) systems, Zoom, and more.

  • Personalize student support. Users get student-specific answers for financial aid awards, password resets 
  • Maximize staff impact. Administrators identify and reach the students that need support to tackle complex issues.
  • Increase ROI of ALL platforms. Bring back-end data to the forefront to make students more successful 24/7 on any device.
Learn more
SUCCESS STORIES

The power of the Ocelot community

Hear how your peers are realizing the benefits of the Ocelot’s AI Student Engagement and Communications Platform.

Hear more stories
SPC Logo
How St. Petersburg College is using Ocelot to embrace continuous feedback.

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As a large university having this additional tool available 24/7 is great for students, families and staff!”

Erica Corini

Senior Assistant Director of Communications and Outreach | Office of Scholarships & Student Aid, UNC Chapel Hill

Students are getting what they need – they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator – it drives enrollment and retention.”

Mike Bennett

AVP | St. Petersburg College

One of the best tools we have utilized to answer student questions efficiently and effectively. I love our chatbot.”

Kris Coles

Director of Admissions | Utah Valley University

Best practices make perfect.

Actionable insights and best practices for advocates and leaders of student success.

The largest community across higher education with over 8 million AI interactions in 2021.

Explore why 470+ schools trust Ocelot to increase enrollment, retention, and student success.